Terms & Conditions
This document is an electronic record in terms of the Information Technology Act, 2000, and the rules thereunder as applicable, along with the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
This document is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, which requires publishing the rules and regulations, privacy policy, and Terms of Use for access or usage of the domain name https://nammaooruangadi.com/ (“Website”), including the related mobile site and mobile application (hereinafter referred to as the “Platform”).
The Platform is owned by SARANYA EVENTS, a company incorporated under the Companies Act, 1956, with its registered office at No. 60, Velmurugan Street, Sri Rajeshwari Nagar, Poonamallee, Chennai, Tiruvallur, Tamil Nadu, 600056 (hereinafter referred to as the “Platform Owner,” “we,” “us,” or “our”).
Your use of the Platform, services, and tools is governed by the following terms and conditions (“Terms of Use”) as applicable to the Platform, including the applicable policies which are incorporated herein by reference. If you transact on the Platform, you shall be subject to the policies applicable to the Platform for such transactions. By merely using the Platform, you are contracting with the Platform Owner, and these Terms of Use, including the policies, constitute your binding obligations with the Platform Owner.
These Terms of Use relate to your use of our website, goods (as applicable), or services (collectively, “Services”). Any terms and conditions proposed by you that are in addition to or conflict with these Terms of Use are expressly rejected by the Platform Owner and shall be of no force or effect. These Terms of Use may be modified at any time without assigning any reason. It is your responsibility to periodically review these Terms of Use to stay informed of updates.
For the purpose of these Terms of Use, wherever the context so requires, “you,” “your,” or “user” shall mean any natural or legal person who has agreed to become a user/buyer on the Platform.
ACCESSING, BROWSING, OR OTHERWISE USING THE PLATFORM INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE. PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING.
Key Terms of Use:
Account Information:
You agree to provide true, accurate, and complete information to us during and after registration and shall be responsible for all acts done through your registered account.
No Warranty:
We and any third parties do not provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials offered on the Platform or through the Services. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Usage at Your Own Risk:
Your use of the Platform and the Services is entirely at your own risk. You must independently ensure that the Services meet your requirements.
Proprietary Rights:
The content of the Platform, including design, layout, look, and graphics, is proprietary to us. You have no authority to claim any intellectual property rights in its contents.
Unauthorized Use:
Unauthorized use of the Platform or Services may lead to action under these Terms of Use or applicable laws.
Payment:
You agree to pay the charges associated with availing of the Services.
Prohibited Use:
You agree not to use the Platform or Services for any unlawful or illegal purpose or in violation of applicable laws.
Third-party Links:
Links to third-party websites are provided for your convenience. You will be governed by the terms and policies of those third-party websites when accessing them.
Legal Binding:
Initiating a transaction constitutes a legally binding contract with the Platform Owner.
Indemnification:
You shall indemnify and hold harmless the Platform Owner and its affiliates from any claims, actions, or penalties arising from your breach of these Terms or applicable laws.
Force Majeure:
Neither party shall be liable for failure to perform obligations due to a force majeure event.
Governing Law:
These Terms are governed by the laws of India.
Jurisdiction:
Disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Tamil Nadu.
Contact Information:
All concerns or communications regarding these Terms must be addressed using the contact details provided on the Platform.
Privacy Policy
Introduction
This Privacy Policy describes how SARANYA EVENTS and its affiliates (collectively “SARANYA EVENTS ,” “we,” “our,” “us”) collect, use, share, protect, or otherwise process your information/personal data through our website https://nammaooruangadi.com/ (hereinafter referred to as the “Platform”). Please note that you may be able to browse certain sections of the Platform without registering with us.
We do not offer any product/service under this Platform outside India, and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information, or availing of any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and the applicable service/product terms and conditions, and agree to be governed by the laws of India, including but not limited to the laws applicable to data protection and privacy. If you do not agree, please do not use or access our Platform.
Collection
We collect your personal data when you use our Platform, services, or otherwise interact with us during the course of our relationship. Some of the information we may collect includes, but is not limited to:
Personal data/information provided during sign-up/registration, such as name, date of birth, address, telephone/mobile number, email ID, and any other information shared as proof of identity or address.
Sensitive personal data (with your consent), such as bank account details, credit or debit card information, or biometric information like facial features, in accordance with applicable laws.
You always have the option to not provide information by choosing not to use a particular service or feature on the Platform.
We may also collect:
Information about your behavior, preferences, and transactions on the Platform.
Data shared with third-party business partners for transactions.
Please Note: When third-party business partners collect personal data directly from you, you will be governed by their privacy policies. SARANYA EVENTS is not responsible for the privacy practices or content of third-party privacy policies.
Usage
We use personal data to:
Provide the services you request.
Enhance customer experience, troubleshoot problems, and resolve disputes.
Inform you about offers, products, and updates.
Detect and protect against errors, fraud, and criminal activity.
Conduct marketing research and analysis.
Enforce our Terms of Use and Privacy Policy.
Sharing
We may share your personal data:
Within our corporate group entities: For marketing purposes or service provision.
With third parties: Sellers, business partners, logistics providers, payment service providers, or government authorities, as required by law.
We will only share sensitive personal data in compliance with applicable laws and after ensuring appropriate safeguards.
Security Precautions
We adopt reasonable security practices to protect your personal data from unauthorized access, misuse, or loss. While we use secure servers, the transmission of information over the internet is not completely secure. Users are responsible for safeguarding their login credentials.
Data Deletion and Retention
You can delete your account through the settings on our Platform. Deletion will result in the loss of all account-related data. However, we may retain data if necessary to resolve grievances, comply with laws, or prevent fraud.
Your Rights
You can access, rectify, or update your personal data using the functionalities on the Platform.
Consent
By using the Platform or sharing your data, you consent to its processing in line with this Privacy Policy. You can withdraw consent by contacting our Grievance Officer. Note that withdrawal may restrict access to certain services.
Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in practices. Please review it periodically.
Contact Information
For any concerns, please contact us:
Phone: +91 8144955559
Time: Monday – Friday (9:00 AM – 6:00 PM)
Refund Policy
We do not provide any refund for any of our services.